Greetings –
This is the CindyMattingly.com privacy policy and, if you landed here, it means that you want to learn how we process your personal data at CindyMattingly.com. Most importantly, we do not share personal information about you with anyone for any reason. The information we collect includes your name and e-mail address.
We only use your personal information to communicate with you directly. We do not store your credit card information.
If you attend a session or workshop and do not wish to receive promotional e-mails from us please use your option to opt out.
We can be reached by email at:
cindy@cindymattingly.com
Essential information we collect:
In operating our website, it is essential for us to capture some information about your device, such as your IP address and information related to your visit. For example, this might include timestamp, the last page or product you visited, the indication that you logged in.
We do that in order to:
● monitor if our website is running with the high performance, we are dedicated to providing.
We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.
How do we process your information?
We use an external provider to run our store, PayPal. PayPal is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
● Payment: We use PayPal for any payments and do not store any of your payment information.
How can you control your personal data?
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data? We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal obligations. For example, we might need to keep records for tax reasons or fraud detection.
Who can you reach out to for privacy matters?
You can contact us at the address listed in the text. We are available to speak to you during normal business hours EST in the US.
Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority. http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Any update?
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page so it will be.
